Shipping policy

Shipping Policy

Last updated: July 2026

PROCESSING TIME
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

SHIPPING RATES & DELIVERY TIMES
We offer worldwide shipping. Estimated delivery times:

- Standard Shipping: 7-15 business days
- Express Shipping: 5-8 business days

Shipping costs are calculated at checkout based on your location and order weight.

FREE SHIPPING
We offer free standard shipping on all orders over $50.

ORDER TRACKING
Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order at any time using this number.

CUSTOMS & DUTIES
International orders may be subject to customs fees, duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

LOST OR DAMAGED PACKAGES
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date at orzona.ltd@gmail.com and we will assist you promptly.

CONTACT US
For any shipping inquiries, please contact us at:
Email: orzona.ltd@gmail.com
Phone: +19293560696